In all aspects of the position the Customer Service Agent will identify and bring forward opportunities for improvement of the customer experience and Maersk Line efficiencies and processes and be responsible for the end to end customer experience in compliance with all company … SEALAND Customer Service Agent. Apply Now ... Maersk is uniquely positioned to play a significant role in global trade, creating opportunities that help countries, companies and people succeed. Salary information comes from 8 data points collected directly from employees, users, and past and present job advertisements on Indeed … He/she functions in a formidable commercial alliance with Sales in building relationships with the customers and leveraging the understanding of their business drivers to continuously improve cooperation and process to the mutual benefit of the customer and Maersk Line. Customer Service Agent. But not only do we power some of the world’s largest ships – we also propel the growth ambitions of businesses and individuals all over our planet. We go all the way to connect and simplify global trade for a growing world. The Customer Experience Agent role reports to the Customer Experience Manager and your responsibility is to own and manage the end-to-end customer experience of assigned customers. This estimate is based upon 4 Maersk Group Customer Service Agent salary report (s) provided by employees or estimated based upon statistical methods. But not only do we power some of the world’s largest ships – we also propel the growth ambitions of businesses and individuals all over our planet. Attica Local Customer Service Ref. Maersk Line is the world’s largest container shipping company, known for reliable, flexible and eco-efficient services. There's room for growth and movement within departments. The typical Maersk Group Customer Service Agent salary is $40,187. • Execute all assigned tasks at the counter responsibly and efficiently Posted By: Jobawy on: November 21, 2017 In: Jobs in Kuwait. A.P. Ref. The typical Maersk Group Customer Service Representative salary is $38,179. Customer Service Agent salaries at Maersk Group can range from $26,442 - $45,551. Learn about Maersk culture, salaries, benefits, work-life balance, management, job security, and more. The Customer Service Agent ensures that the cargo is transported as per the transport plan promised to the customer and/or that the customers is kept informed of relevant deviations. Apply on company website Save. Apply for Customer Service Agent (Logistics & Services) (6 months contract) (4435193) at Maersk. We are devoted to creating simple and reliable solutions for our partners, continuously lifting industry standards and enabling global trade in the most sustainable manner possible. We deliver promises. Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains. The role of the Customer Service Agent is to own and manage the experience of Customers assigned to him. Customer Service Agent (Logistics & Services) (6 months contract) Maersk Jakarta Raya ... Maersk is uniquely positioned to play a significant role in global trade, creating opportunities that help countries, companies and people succeed. Search job titles. We are looking for an enthusiastic individual with solid experience in Customer Service to join our Team in Jeddah, Saudi Arabia. : ML-209375 Location: Onne, Rivers Description. Moller - Maersk. Maersk Line is biggest container shipping company in the world, part of Maersk Group with offices in 130 countries. Later on i worked as sale executive in freight forwarding division of United Parcel Service (UPS). Ensure smooth execution of the end-to-end shipment lifecycle, by working closely with the customer as well as internal stakeholders. Moller - Maersk. Learn about Maersk culture, salaries, benefits, work-life balance, management, job security, and more. Learn about Maersk culture, salaries, benefits, work-life balance, management, job security, and more. SCM Customer Experience Agent NigeriaLagosLocalCustomer ServiceLast application date: 19/11/2020 Maersk Nigeria is currently looking to hire a SCM Customer Experience Agent to … Every day our 7,000 seafarers and 25,000 land-based employees at 374 offices share their expertise with our customers around the world to optimize their supply chains, maximize their distribution networks and most of all realize their business potential. Customer Service Agent As part of the Maersk Group, Sealand - A Maersk Company has local offices in more than 40 countries. Abu Dhabi Contacts +971 2 6728008 Opening hours Sun-Thu 08:00-17:00 ... (AME) and Switch Transport Document Service (SWC) - Scope India to World Maersk Line recruits 01 SCM Customer Experience Agent. Maersk Charlotte Customer Resource Center, 9300 Arrowpoint Blvd, Charlotte, NC, USA 28273 Contacts +1 (800) 321 8807 Muscat Local Customer Service. In general, actively seek out and act on continuous improvement opportunities both in relation to customers and internal / external stakeholders. Account Executive Brains Communication. Maintains effective relationships with customers. A role where you are part of an evolved customer service concept, gain thorough knowledge & experience in customer service attitude in Business to Business. See details and apply today. Maersk Group Job Vacancies, Vacancies at Maersk Group. Maersk Line is looking to hire a Dynamic candidate to fill the position of Customer Service Agent in Lagos State: Ref. The role of the Customer Service Agent is to own and manage the customer experience of his/her customers that are segmented into Care account. Job Details Maersk Line is the world’s largest container shipping company, known for reliable, flexible and eco-efficient services. We are looking for an experienced, enthusiastic and energetic Customer Service agent to join Maersk Line commercial team in Georgia, to assist our team in drive for continuous improvement. Date Posted: 2018-12-05. This estimate is based upon 7 Maersk Group Customer Service salary report(s) provided by employees or estimated based upon statistical methods. $40,622/yr Avg. The role of the Customer Service Agent is to own and manage the experience of Customers assigned to him. The role of the Customer service Agent is to provide the incoming customers with a versatile and well-rounded service allowing them to proceed with their required work in an orderly manner. What we do is more than shipping. We make long-term investments and get critical knowledge to local workforces. Ensure smooth execution of the end-to-end shipment lifecycle, engaging both the customer and relevant internal stakeholders, Be the owner of all customer issues and engage relevant stakeholders as required to facilitate timely and effective solutions, Manage / improve day to day process interaction with customers, Be fully responsible for customer satisfaction, Understand claims policy and its impact on company assets and guide customers best possible through any potential claim situation, Commercial intelligence: engage customers in discussions about new business opportunities and competitor/market intelligence, In general, actively seek out and act on continuous improvement opportunities both in relation to customers and internal / external stakeholders. This includes managing the end-to-end shipment process in compliance with all company procedures and being the owner of all customer issues, facilitating their timely and effective resolution by engaging relevant internal stakeholders. Actively build strong relationships with customers and gain an understanding of their business, service needs, drivers and desires. Save job. We offer you a unique opportunity to be part of a truly global shipping & logistics business. See latest job openings for Customer Service Agent Lagos : SL-097552: ... SeaLand is a regional, ocean transportation company dedicated to the Intra-Americas market and a division of the Maersk Group. Based on 4 Salaries Full Pay Details. Maersk Group salary trends based on salaries posted anonymously by Maersk Group employees. Moller – Maersk values; Who We are Looking For. Reporting to the Ocean Customer Service Manager, the Customer Service Agent will be responsible for owning/managing the customer experience of his/her customers by proactively identifying issues & building relationships to the mutual benefit of the customer and Maersk. Total Pay. Be the primary point of contact for own customers and act as an advocate for the customers, internally within Maersk Line. Your job seeking activity is … Customer Service Agent (L&S) Maersk Group Sydney, New South Wales, Australia 2 weeks ago 29 applicants. $1,001/ yr Additional Pay. When factoring in bonuses and additional compensation, a Customer Service … Commercial intelligence: In-depth knowledge about the industries in which his/her customers operate. Promises from customers and businesses all over the world. See latest job openings for Customer Service Agent Lagos We Offer. This video is presented by Maersk Line and gives you an insight into the world’s largest container shipping company. 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