Maintain par stock of guest supplies, cleaning supplies, linen and uniform based from monthly and annual budgets. Executive Housekeeper. Directed and coordinated maintenance department with many of these projects and special request by owners. Created standards operating procedures for all VIP's and Showrooms are inspected on a daily basis. Make sure rooms and common areas of hotel are clean. Delete My Account Lovely New York Family Seeking an Executive Housekeeper with High-Level Laundry Skills! Researched and developed the Training and Benefits Program for Residence Inn by Marriott. What Makes a McKibbon Hotel Executive Housekeeper? Ordered office supplies, housekeeping supplies and equipment supplies for entire store. JD Specialized Recruitment are currently looking for an EXECUTIVE HOUSEKEEPER for a 5* Game Lodge in the Sabi Sands . candidates from Kerala Preferred. Innovation - Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. Involved in the opening of a 465 room hotel, maintained quality standards of the Housekeeping and Laundry Departments. Monitor and maintain required level of cleanliness in rooms, storage areas, laundry, restrooms, and all common areas. Maintained the annual budget and the annual linen requisition. Coordinate and monitor public spaces attendants and all laundry operations for rooms, the restaurant and banquets. REQUIREMENTS. Assisted with Hospitality needs and concerns Inventory analytics is the corner stone of supply chain analytics. Observed and monitored staff performance to ensure efficient operation and adherence to company policies and procedures. Developed purchase orders to control PAR levels11. Oversee overall cleanliness of hotel rooms and common areas. Manage finances of housekeeping and laundry operations including budget and inventory controls. Directed the daily activities of the Housekeeping team. Manage and administrate the housekeeping and laundry departments and servicing of all guestrooms and public areas in the hotel. Support the Executive Housekeeping Manager in processing payroll, filings and maintenance an accurate information of employee records and orders supplies. Manage and maintain department budget, P&L, forecast and target goals. Supervised, hired, discharged employees and took disciplinary actions as needed. Monitor preventative care for hotel as well as upkeep of Doubletree and AAA standards. EXECUTIVE HOUSEKEEPER. You will be taught how to work at the highest level of housekeeping and learn to oversee all aspects of housekeeping, product use, organization, laundry, and more. Inspect, document, and enter room status into Marriott FOSSEE system. Luxury Hotel - Stunning location in the South West. Oversee projects such as washing interior and exterior windows. Assisted Manager's with purchasing, receiving, and maintaining hotel and office supplies. Communicated effectively with the front desk and maintenance staff. Establish par levels for supplies and equipment and manage the inventory. Contacted housekeeping or maintenance staff when guests reportedproblems. Train new staff members and retraining of staff members. Manage staff performance issues in compliance with company policies and procedures Key departmental contacts include Front Office, Guest Relations, Maintenance, and Food and Beverage. Determine daily work assignments for housekeepers and support personnel according to occupancy. Reporting to the Assistant General Manager, the Executive Housekeeper … Salary: 14000 Location: eThekwini. See that the hotel rooms and the common areas of the hotel are clean and presentable for guests. As part of the continuous efforts to improve quality, Sunrise Pearl Hotel & SPA is looking to hire: Executive Housekeeper. Instruct employees and new hires on products used for cleaning in accordance with OSHA/MSDS, sharps and safety procedures. Used a two-way radio to communicate with front desk, maintenance department, public attendants, and other housekeeping staff. Assisted GM in creating, developing and maintaining hotel budget using spreadsheet programs. Supervised housekeepers and trained new recruits. Developed staffs for advancement-currently two former supervisors are now executive staff members in hotels charge of morning opening reports. Assisted in managing renovation crew with GM and General Contractor. Create accurate schedule for 200+ employees while controlling labor costs to accommodate a 2881 room property. Managed keeping current MSDS books in facilities. Assist Insure cleanliness of hotel on par with Marriott standards. Sound Knowledge of MS Office Suite (Administration and Financial Competence) Knowledge and experience of overall hospitality operations mainly in Housekeeping and Food and Beverages (HK & FB) Valid code 08 driver’s license Strong leadership and management skills with excellent Communication skills and very well spoken Confident team Player with positive attitude, enthusiasm, and Through real-life examples (e.g, Amazon vs Macy's), you will learn hands-on tools and skills to discover and solve inventory problems by data analytics. Recruited, hired, developed and provided performance evaluations for staff. Check the minimum eligibility criteria for a career as an Executive Housekeeper below. Certified Executive Housekeeper (CEH): According to its membership brochure, the IEHA requires candidates for this credential to hold a bachelor's degree, complete a series of courses that cover both housekeeping … Supervised housekeeping and laundry departments for a 202-guestroom hotel. Recorded and reviewed department budget entries, while posting any financial adjustments to ledger using the appropriate company accounting codes. Reported all maintenance issues to the Cheif Engineer. In order to write an effective executive housekeeper CV, you need to demonstrate that you understand the duties associated with a regular housekeeper but also possess key leadership traits. Performed every month linen inventory to prevent any shortness in our turns. Obtain list of vacant rooms and prospective checkouts. Provided support to the executive housekeeper in all areas of housekeeping, such as staff training and inspecting. Below we've compiled a list of the most important skills for an executive housekeeper. Attention to Detail - Job requires being careful about detail and thorough in completing work tasks. Implemented policies and procedures to ensure that acceptable standards were met with OSHA, JCAHO, local and state regulations. Maintained inventory control, ordered all linen, guest room amenities, cleaning solutions and paper goods. Schedule department, Lead meetings, Train Housekeepers and Houseman.0000 to 0000, Degree, Institution0000 to 0000, Degree, Institution. Slashed labor costs by $160K by restructuring existing schedules; reduced annual contract costs by $50K. Scheduled employee weekly work shifts and delegated duties to staff in order to optimize productivity and customer service. Housekeepers are an important part of the cleanliness of both public and private facilities. Managed the housekeeping budget and met regularly with the GM to ensure standards were met while implementing cost saving measures. Maintained overall cleanliness for a 160 room hotel. Executive Housekeepers coordinate and supervise cleaning professionals in hotels and make sure that rooms and premises are clean and organized. Instituted Manager on Duty program consisting of high quality customer service standards. Maintain quality control, customer service excellence, staff development and scheduling, applicant interview and hire, supervise 65 employees. Provided above average dedication to providing hygienically clean guest rooms and common areas. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Run errands for front desk office supplies/ housekeeping supplies. Established system to maintain 4 Star standards for 42 Residences and all common areas. Submitted work orders to maintenance department for hotel. Conduct performance evaluations on annual anniversary date. Oversee the coordination of Turn Down service and special requests for VIP guests. Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. You will learn the management skills necessary to serve as a supervisor of other staff members … Supply inventory control, daily maintenance of indoor heated pool and monthly health dept. Inspected all areas daily, inventory of supplies, corrective actions and training, managing scheduling and budgets. Salary: 14000 Location: Capricorn. Inspect common areas daily such as pool and fitness center. Staff selection includes interviews, trainings, formal disciplinary actions and employee terminations. Responsibilitiesdirected employees to execute their duties in cleaning rooms and common areas of hot el.processed terry and table linens. Ordered and distributed office supplies while adhering to a fixed office budget. Manage and maintain inventory control for up to $30K in monthly supplies. Implemented incentive program for housekeepers. Managed laundry facilities, linen inventory and order various supplies for hotel operations. Performed performance evaluations for all employees within different department. Managed the daily operations of the housekeeping department employing 60 associates at a 315 room suite hotel. Make employee schedules, for housekeeping as well as housemen and maintenance schedules. Identified potential safety or maintenance issues and communicate them to client in the comments section on the customer checklist. Collaborated on department annual budget. Inspect rooms, breakfast host, laundry, clean rooms, inventory. Room inspections Inventoried hard and soft goods maintaining par levels. Directed daily operations of laundry, dry cleaning and public area maintenance. Social Orientation - Job requires preferring to work with others rather than alone, and being personally connected with others on the job. Responded to escalated guest concerns and partnered with the Hotel Manager to deliver exceptional guest service. Conducted payroll for Housekeeping/Laundry Department. Well groom Housekeeping responsibilities include scheduling and performing routine inspections of guest rooms and common areas to ensure conditions and cleanliness. Ensured Housekeeping met all codes and safety standards. Hired new staff members for the department and interviewed candidates for other departments. Perform occasional hotel room inspections to ensure the consistent quality of room preparation and effectiveness of existing system. -Assist all other departments of the hotel whenever necessary. An Executive Housekeeper has specialized knowledge in housekeeping, cleaning and caring for fine furnishings, valuables and artwork and has experience working in multi-staffed and large homes with many demands. Supervised daily operations of housekeeping and laundry. Conduct daily in the inspection of guest rooms and public areas to ensure cleanliness. Coordinated with Front Office on room inventory for lower occupancy times, guest requests, and solidified communication between the departments. Administered excellent customer service to ensure complete satisfaction and repeat business. Perform monthly performance evaluations for incentive program. Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. Restructured departmental labor force to enhance productivity and reduce labor costs. Provided customer service to patrons by answering questions, assisting with directions, hotel services/amenities. Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. Evaluate daily operations based on forecast. Purchased and inventoried in accordance to department budget/forecast as it relates to linen, equipment, guest supplies, and uniforms. Coordinated and executed special projects, such as VIP upgrades for large site inspections and group business. Work with maintenance department for issues Maintained weekly guest supply inventory, monthly linen inventory and house ware. Front Desk/Guest Service Representative Reservations, assignments of rooms for large groups, customer service, cash drawer. Having organizational skills enables housekeepers to arrange things in an orderly and … Requirements Qualifications and Skills DegreeDiploma in Hospitality Management Knowledge and understanding of Housekeeping, Laundry and Guest Area Service Procedures. The Executive Housekeeper course will prepare you for a career as a head/executive housekeeper at a hospitality group or private residence. It’s essential for a housekeeping … Inspect and evaluate physical condition of the hotel daily for cleanliness and necessary repairs. Integrity - Job requires being honest and ethical. Knowledge and experience of overall hospitality operations mainly in Housekeeping … Implemented company policies.Prepared and planned work schedules. Key Responsibilities Of Executive Housekeeper. Guarantee that results and processes meet management company standards as well as franchise quality assurance standards. Utilize labour management tools to schedule and control labor costs. Work with the front desk in preparation of supplying clean rooms. Maintained supply inventory, staging, and guest room inspections. Scheduled the staff administers performance evaluations. Professionals working on this field are Housekeepers and their … Managed 50 employees and ensured standards of guest rooms and public areas and controlled expenses within all areas of housekeeping. Manage the overall operations of the housekeeping and laundry departments to ensure maximum department productivity and service quality standards. Issued supplies/equipment, ensured cleanliness, complied with all safety and security policies while maintaining labor costs and budget. Training responsible of all new team members. Ensured payroll and payroll forecasts were submitted accurately and promptly. Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. Assure the overall cleanliness, up keep and customer service of the hotel per Wyndham standards and audit guidelines. He may be required to personally perform cleaning and maintenance tasks, but more typically delegates these jobs to his staff. Verified payroll records, conducted inspections, and delivered internal and external customer satisfaction. Assisted GM in compiling and developing hotel budget. Handle all guest services concerning department and executed plans for higher guest satisfaction. Supervised housekeepers and maintenance staff Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. Restock supply items in designated closets & storage areas. English – excellent oral and written skills; Operational knowledge of housekeeping equipment and machine, including washing machine, dry-cleaner, pressing machine. Requirements - Qualifications and Skills for Executive Housekeeper . Staff training, development and scheduling. Ensured compliance to OSHA, MSDS, and safety regulations. Worked directly with the GM in developing the Rooms Department budgets based on cost POR. Handle payroll administration for department and conducted performance appraisals. Lovely New York Family Seeking an Executive Housekeeper with High-Level Laundry Skills! Executive housekeepers are in charge of overseeing cleaning professionals in lodging facilities, creating their work schedules and ensuring that their cleaning is done in an effective and … Promoted teamwork and demonstrated high customer service. Developed Standard Operating Procedures and continuing education classes for all staff members. Perform room inspections to maintain guest rooms and ancillary areas were maintain to Hilton standards. Improved efficiency and labor costs for laundry, houseman and housekeepers. Aligned the housekeeping leadership team to accomplish quality and inventory controls. Assisted with disciplinary actions Completed surveys for Joint Commission (JACO); Occupational Safety and Health Administration (OSHA); and the Military. Staff Training Performance Development Carried out performance assessment for housekeeping staff and resolved associate complaints and grievances. Promoted as an assistant executive housekeeper, and later as executive housekeeper. Administered and controlled the performance of all housekeeping personnel Developed and implemented Rooms Quality Control system including the overseeing of the guest rooms and public areas floor management. When asked this question, simply list 3-4 skills that you feel are essential for the housekeeper … Prepared weekly schedule for housekeepers. Interview, hire and train all new associates on all company policies and procedures. High-energy Individual possessing strong knowledge of hospitality industry and exceptional customer service skills. Managed a team of 10 employees via daily servicing duties insuring all customer service goals were met. Control quality standards and complete room quality inspections. Housekeeping is a business related to the maintenance and cleaning operations of hospitals, schools, hotels, among other organizations. Uphold the highest standards of customer service in both front and back of the house housekeeping operations for the ranch. Acknowledge budget and payroll guidelines to ensure that each area of responsibility operates within established cost while providing maximum service. Prepared linen inventory and assist laundry department in laundry turnover. Welcomed and acknowledged guests according to company standards and addressed guests' service needs. Coordinated the inspection of assigned areas to ensure that health regulations, safety standards and departmental policies are being met. Manage a staff of 18-20 housekeeping and Laundry staff members who cleaned rooms and serviced all public and guest areas. Implemented service delivery through training and hands on management.Upholding company standards. What is MyMajors? Direct reports include; 3 Assistant Executive Housekeepers, 1 EVS Manager and 2 Office Managers. Assistant Executive Housekeeper Department: Housekeeping Hospitality is all about the individual and we, at Radisson Hotel Group, take pride in our unique Yes I Can! * Responsible for maintaining a departmental budget and schedule for the department. Desired Skills & Qualifications: 3 to 5 years experience in a housekeeping senior management position; Preferably in a five star hotel. Maintained and documented all personal and departmental documents pertaining to the housekeeping department, from payroll to inventory. Correlated laundry, defined flow, and functions producing a quality linen product for guest rooms and food outlets. Clean rooms, oversee housekeepers work, double check housekeepers work, maintain efficiency and precision. A successful executive housekeeper requires exemplary organizational skills along with a vast knowledge of how to best clean, maintain, and showcase a property. You'll usually need: 2 or more GCSEs at grades 9 to 3 (A* to D), or equivalent, for a level 2 course ; 4 or 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, for a level 3 course; More Information. Cleaned rooms, wash laundry, stock rooms, carts, closets and provide good customer service. Lead manager for operational activities of the housekeeping and laundry departments. Manage the opening the shift, to insure room assignments. Control linen inventory and cost month-end. Sound knowledge of MS Office Suite (Administration and Financial Competence) Knowledge and experience of overall hospitality operations mainly in Housekeeping and food and Beverages (HK & FB) Valid code 08 driver’s license Strong leadership and management skills with excellent communication skills and very well spoken Housekeepers organise hotel staff to make sure that all the rooms are kept clean and tidy. Assisted Front Desk Manager on Duty of Hotels when GM was gone. Summary : Professional Executive Housekeeper with strong organizational and multi-tasking skills as well as superior time and resource management capabilities.To obtain an Assistant Executive Housekeeper position where one can use the energy, knowledge, utilize the skills, develop and improve operations, motivate, lead and encourage … Trained New employees in proper housekeeping procedures Staffing – Rota, Scheduling, manning, training; Ensuring 100% compliance with Radisson Hotel Groups requirements ; This is a hands-on position with the manager working directly with guests and pro-actively solve issues & problems as required. Staff Training and Performance Development Rendered effectual support on Fire Safety Program as needed. Managed all phases of the Housekeeping and Laundry Department, including budgeting, hiring, payroll, and training. Handled write ups and other disciplinary actions of my employees when necessary. 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