It’s true. 200 N. LaSalle St. Suite 1100, Chicago, IL 60601. job seekers. 1. Certainly, problems arise around the clock that could require the advice or assistance of a desk clerk. Hotel desk clerks are often called upon to handle customer relations and special requests. Desk clerks often work in motels. Front desk clerks working in large hotels will likely work with guests at the front desk for their entire shift. Hotel Front desk Clerk Full Time; Cape Town; Posted 4 weeks ago; Overview. More often than not, the staff … The certification is supported by the START (Skills, Tasks, and Results Training) for Front Desk Representative. List of Illustrative example(s), Exclusion(s), Main duties, Employment requirements, Additional information Some hotel clerks are only responsible for checking in and checking out guests, whereas other hotel clerks also offer concierge services. $31216 national avg. Salary estimates are based on 1,232 salaries submitted anonymously to Glassdoor by Front Desk Clerk … Ah, the front desk clerk at a hotel. Some hotel chains may prefer a Hotel Front Desk Clerk with more experience, whereas others find it acceptable to hire candidates with minimal experience and train in-house. Hotel front desk employees (also known as guest services employees) are responsible for making sure each guest has a pleasant experience at a hotel. Browse Hotel Front Desk Clerk jobs and apply online. To do this, the desk agent must maintain a pleasant demeanor and be willing to work with the guest to get the best room possible for their stay. Employers. Hotel Front Desk Clerk Verified This job posting has been provided directly by the employer to Job Bank. Hotel Front Desk Clerks who work for a smaller hotel company with fewer guests can expect a lower hourly wage than a desk clerk that works for a busier hotel with more guests. Employers. Receive and stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Browse Products Post Jobs Recruiting Solutions Screening HCM Advertise with Us. Hotel Front Desk Clerks complete a variety of hotel management tasks, such as handling bookings, managing correspondence, accommodating guests, billing, taking payments, and solving complaints. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Hotel Front Desk Clerks use customer service and communication skills to provide the guest with an exceptional and accommodating hotel experience. A minimum of a high school diploma is often a requirement as a Hotel Front Desk Clerk, but some hiring managers may prefer a bachelor’s degree. In smaller hotels, or during the winter season, a front desk clerk may work alone and may also perform more varied roles, including administrative work. Job details. These professionals are often the first impression that anyone has of a business, whether it's a hotel, doctor's office or other institution. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. The job description is an important part of the hiring process that attracts the most interested and qualified candidates for a position. What should be the qualities of hotel front desk clerk? That means they tend to have the most info and some of the best stories. Customer service duties in a hotel are … 3) Date stamps, … 30. Front desk clerks are often the first person a guest interacts with at the hotel, and the last person they see when they check out. Browse Products Post Jobs Recruiting Solutions Screening HCM Advertise with Us. Some desk clerks may come from other customer service positions like retail, restaurant or sales with strongly developed customer service skills that transfer to the new position. As a hotel front desk clerk, you will be responsible for greeting guests in a courteous and professional manner. The desk clerk is in charge of checking in the customer and providing them with directions to their room, as well as information about the available amenities offered at the hotel. Provide a friendly welcoming liaison between guests and the Company to exchange information…. If you have a knack for customer service and work experience in the hotel … Posted on December 29, 2020 by Employer details Hilton Garden Inn Kitchener/Cambridge. I am writing to apply for the Hotel Front Desk Clerk position with Arrowhead Suites. Greet all guests in a … Page 1 of 60 jobs. wouldn't offerwon't offer - Conditional Sentence Type 1 Quiz If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Search Hotel Front Desk Clerk to find your next Hotel Front Desk Clerk job near me. As a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, each and every day. Sort by: relevance - date. Filter by location to see Front Desk Clerk salaries in your area. They essentially check guests in and out, make room reservations and … Hotel Front Desk Agent Job Description. Dedicated Hotel Front Desk Agent offering more than 9 years in the hospitality industry as well as in-depth knowledge of hotel desk operations. The low-stress way to find your next hotel front desk clerk part time job opportunity is on SimplyHired. Ensuring guest satisfaction from the moment a guest arrives at the resort until they check-out. As guests check in, there will usually be a process that requires a credit card deposit and the signing of a registration card. Almost every hotel you may visit will have some sort of focus on customer service and the guest experience. Hotel Front Desk Clerk new Colusa Casino Resort 3.5 Colusa, CA 95932 Resolves or refers to Front Desk Supervisor all guest concerns, complaints or suggestions in order to provide superior hotel service. The hotel front desk clerk … you special price room rates if you don’t ask. Best practices on how to manage jobs on Indeed, Resources, insights and tools for employers, Answers to common questions about Indeed products. Use these job description examples to create your next great job posting. The important aspects of a front desk performer are to listen, care and connect in ways that … I am a professional with over seven years of customer service experience. Clerks verify reservations, or affirm whether there are available rooms. The hotel front desk … International Jobs Career Advice Salary Search. A new front desk clerk may work with an experienced front desk clerk until they are ready to manage the expected tasks on their own. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. Greeted guests and responded to guest inquiries, requests, and issues in a timely, personable, and efficient manner to resolve guest concerns. Concierge services require more advanced customers service skills and knowledge of the local area and its attractions, which will often result in a higher hourly wage. Most hotel clerks will receive on-the-job training in the first few weeks in the position. Job details. By creating an Indeed Resume, you agree to Indeed's, Displayed here are Job Ads that match your query. The average hourly pay for a Hotel, Motel, or Resort Desk Clerk is $10.21. Hotel Receptionist . In my current job as Retail Sales Associate with … A Hotel Front Desk Clerk is the first point of contact for hotel customers. 29. A Front Desk Clerk represents the first point of contact with the clients of a business, hotel or doctor’s office. Hotel Front Desk Job Description Template. According to the Bureau of Labor Statistics, hotel front desk clerks in the United States earn … Hotel front desk agents are at the front lines of a hotel’s overall guest experience, and because of this they occupy one of the most important, highly visible customer service roles in the entire property. Apply for a Penn National Gaming Hotel Front Desk Clerk job in BOSSIER CITY, LA. Search Hotel Front Desk Clerk to find your next Hotel Front Desk Clerk job near me. The desk agent is an entry level position which is tasked with greeting each guest upon arrival, checking them in and out of the hotel… National Occupational Classification (NOC) 2011 - Hotel front desk clerks make room reservations, provide information and services to guests and receive payment for services. As a Front Desk Clerk with DelMonte Hotel Group, you will be part of a hospitality leader that prides itself on cultivating a workplace that feels like home and that brings out the best in you, … You will be responsible for call in and walk in reservations which … 5,951 Hotel Front Desk Clerk jobs hiring near me. The general term will optimize your job title to show up in a general search … Having worked as a Hotel Front Desk Clerk at the Royal Hotel in Dubai for more than 3 years, I am fully adept at all aspects of the job. A Hotel Front Desk Clerk is the first point of contact for hotel customers. Location Vancouver, BC; Salary $ $ 15.00 to $ 17.00 HOUR hourly for 20 to 40 hours per week; Terms of employment Term or contract Part time leading to full time Posting id: 601840452. When people first enter a hotel or motel the desk clerk may be the first person with whom they transact. Serve as public relations representative for the hotel. Save Search. Browse Hotel Front Desk Clerk jobs and apply online. Indeed may be compensated by these employers, helping keep Indeed free for job seekers. Hotel front desk agents are at the front lines of a hotel’s overall guest experience, and because of this they occupy one of the most important, highly visible customer service roles in the entire property. This is a complete professional course to train your staff, as well as for individuals who work or plan to work at the Front Desk or in Reservations in the hospitality industry. I am writing to apply for the Hotel Front Desk Clerk position with Arrowhead Suites. Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. 27. *Indeed provides this information as a courtesy to users of this site. or according to specific area in which employed as Front Desk Clerk (hotel & rest.). Tasks typically involve checking in and … Clerks should also expect to possibly work different shifts. View this and more full-time & part-time jobs in BOSSIER CITY, LA on Snagajob. Hotel clerk salaries can range between $7.25-$22.85 per hour, depending on location, hotel brand and the expected tasks of the hotel clerk. You can start with: First, one must understand the methods required to succeed in this position $31216 national avg. A Definition of the Job Duties for a Front Desk Clerk. There are over 879 hotel front desk clerk … New hotel front desk clerk part time careers are added daily on SimplyHired.com. Tip: Enter your city or zip code in the "where" box to show results in your area. A hotel is frequently a highly complex building containing a variety of functions including restaurants, meeting rooms, shops, laundry, housekeeping and offices in … A successful Hotel Front Desk Clerk will have various prerequisite skills and qualification, including: The average yearly salary for a Hotel Front Desk Clerk is $11.85 per hour. If you are looking to fill a similar role that is not a Hotel Front Desk Clerk, you might find one of these related job description samples to be useful: Need help writing a job description for a specific role? 200 N. LaSalle St. Suite 1100, Chicago, IL 60601. job seekers. 28. Cubana Hotel New Cityland, CA Front Desk Clerk Manage front desk tasks for a 350-room full-service boutique hotel. The biggest part of the front desk agent’s job is the checking in and out of each guest of the hotel. SpringHill Suites by Marriott offers guests an upper-moderate priced casual comfort hotel. 10 Commandments of Front-Desk Clerks. Checking guests into and out of the hotel as well as answering … Hotel Front Desk Clerk jobs. 2) Issues room key and escort instructions to BELLHOP. Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing … Especially in motels, people may arrive at any time of day or night, wanting to check in. They perform essential front desk administrative duties including answering … Or if you’re ready to hire, post your job on Indeed. Relevant industries include sales, customer service and computers. The desk clerk is in charge of checking in the customer and providing them with directions to their room, as well as information … The online program presents general hospitality knowledge and soft skills needed in the hospitality industry, along with concise instructions for training new or prospective employees on how to perform 16 key tasks correctly. Indeed may be compensated by these employers, helping keep Indeed free for jobseekers. Careers / Hotel, Motel, and Resort Desk Clerks Summary Description Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting … Training includes: reservation and reception system, check-in and check-out procedures, front desk clerk behavior, among other topics. Build a Hotel Front Desk Clerk job description, Art Director Job Description | Indeed.com, Assistant Teacher Job Description Sample | Indeed.com, Caseworker Job Description Sample | Indeed.com, CTO Chief Technology Officer Job Description Sample | Indeed, Diesel Mechanic Job Description Sample | Indeed, Director of Sales Job Description Sample | Indeed.com, Logistics Specialist Coordinator Job Description Sample | Indeed, Manufacturing Engineer Job Description Sample | Indeed, Marketing Director Job Description Sample | Indeed, Medical Technologist Job Description Sample | Indeed, Millwright Job Description Sample | Indeed, Network Administrator Job Description Sample| Indeed, Outside Sales Representative Job Description Sample | Indeed.com, Patient Care Technician Job Description Sample | Indeed, Phlebotomist Job Description Sample | Indeed, Prep Cook Job Description Sample | Indeed, Procurement Manager Job Description Sample | Indeed.com, Production Supervisor Job Description Sample | Indeed, Program Coordinator Job Description Sample | Indeed, Real Estate Agent Job Description Sample | Indeed, Software Engineer Job Description Sample | Indeed, Sous Chef Job Description Sample | Indeed.com, Tax Preparer Job Description Sample | Indeed.com, Check in customers using computer programs and equipment and provide guests with directions to their room, Inform customers of all on-site amenities and any relevant information that is needed to use them, Invoice and bill guests for their stay and services used, Communicate with guests to better understand their individual needs to provide them with the best service possible. Summary Report for: 43-4081.00 - Hotel, Motel, and Resort Desk Clerks. Displayed here are job ads that match your query. They greet, register, and assign rooms to guests of hotels or motels. On a daily basis, Hotel, Motel and Resort Desk Clerks prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies. When you clearly list the minimum requirements of your open Hotel Front Desk Clerk position, you will receive applications from candidates that meet these preferred requirements. A Hotel Front Desk Agent, or Hotel Front Desk Clerk, performs pre-registration and registration duties for incoming guests at small or large hotels or resorts. Providing excellent customer service is the most important thing a front-desk clerk does, but the definition of the term differs depending on the type of business where the desk is located. Hotel Front Desk Clerk Jobs. Apply online instantly. 879 hotel front desk clerk part time jobs available. Here you should outline the functions this position will perform on a regular basis, how the job functions within the organization and who the job reports to. Hotel Front Desk Clerk responsibilities and duties The responsibilities and duties section is the most important part of the job description. Check guest in and out, process … There, I am mainly in charge of executing multiple daily hotel management tasks to ensure that all policies and procedures are always followed. Posted on November 20, 2020 by Employer details Cassandra Hotel . Night Audit/Front Desk Clerk AmericInn by Wyndham - Valley City, ND AmericInn is a mid-scale hotel chain with hotel locations nationwide. GOE: 07.04.03 STRENGTH: L GED: R3 M3 L3 SVP: 4 DLU: 81 ONET CROSSWALK: 53808 Hotel Desk … Consistently delivers first-rate service and fosters positive relationships with guests to promote customer satisfaction and loyalty. Hotel Front Desk Clerk . Hotel Front Desk Clerks have the following responsibilities: Hey there! Your wage depends on type of hotel and region of the province. You’ll want to stress the positive qualities of your company and why a job seeker would want to work for you. In British Columbia, the median annual salary for hotel front desk clerks is $29,198. You should have a pleasant and professional disposition with guests and other hotel staff. Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting … Hotel Front Desk Clerk Verified This job posting has been provided directly by the employer to Job Bank. What is a Hotel Front Desk Clerk? Front Desk Clerk. The most important part of a hotel front desk clerk’s job description is projecting a high quality image of both themselves, and the hotel for which they work. A typical day for a Hotel, Motel and Resort Desk Clerk … Professor Jeanette Jones, Director of Program Lisa Clark. They are working in the front lines of the hotel industry and typically handle most customer issues. Please note that we are not your recruiting or legal advisor, we are not responsible for the content of your job descriptions, and none of the information provided herein guarantees performance. Help guests with on island activities. In the event of a fire in a hotel, quick and proper action by the desk clerk can save lives and contribute to rapid control of the fire. Usually the desk clerk does much more than this. We are looking for a well-groomed, friendly Hotel Front Desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. I spoke with three clerks who worked the front desks in various hotels. Hotel or Motel Front Desk Clerk . Front desk clerks work directly with the public, often in the hospitality industry or in a related field. Filter by location to see Front Desk Clerk salaries in your area. In order to score well in this interview question, an efficient way is to give a list of qualities and skills that are in alignment with the respective position. The national average salary for a Front Desk Clerk is $23,741 in United States. Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. Salary Information. One of the first employees that guests meet at a hotel or resort is the desk clerk. Hotel Front Desk Clerk January 2017–March 2019 Brooklyn Heights Residences, Brooklyn, NY. See salaries, compare reviews, easily apply, and get hired. Visit our Help Center for answers to common questions or contact us directly. It is important for hotel front desk performers today to understand that the nature of a customer relationship started long before they show up at the front desk. In this article, we discuss the important parts that make up a Hotel Front Desk Clerk job description and include a template that you can use when creating your own job description. Salary Information. In my current job as Retail Sales Associate with Bernard Department Store I assist customers with finding apparel that suits them answering questions and ringing up purchases. Performs all check-In and check-out tasks. Key Qualifications & Responsibilities. Salary estimates are based on 1,232 salaries submitted anonymously to Glassdoor by Front Desk Clerk employees. The most genuine and warm smile can cure even the worst of days. The most important part of a hotel front desk clerk’s job description is projecting a high quality image of both themselves, and the hotel for which they work. Candidate Duties and Responsibilities: To provide a smooth check in and check out for all guests while at the same time taking care to ensure a comfortable stay. The most important position for this focus is the front desk agent. CareerBuilder. Recommend top dining and entertainment options for guests in the New Cityland area. Mitigate guest issues while providing excellent customer service. Read my recent article “Your Million Dollar Smile” Hotel Registration Clerk . The front desk agent must facilitate this process, make sure all hotel rules are followed and be able to explain what the process is should there be any qu… Hotel Front Desk Clerk job title A great job title typically includes a general term, level of experience and any special requirements. Process all check-outs including resolving any late…. Room Clerk (hotel & rest.) Whether processing operational needs, addressing guest requests,…. Summary Report for: 43-4081.00 - Hotel, Motel, and Resort Desk Clerks. Save Search. Combined, their […] Front desk clerks are often the first person a guest interacts with at the hotel, and the last person they see when they check out. They are employed by hotels, motels and resorts. Front Desk Clerk at a small seaside hotel. Responsible for checking guests into and out of the hotel. These workers will likely also work with other front desk clerks. A great front desk agent should be smiling 100% of the time. Hotel Front Desk Clerks may also communicate with guests via phone, handling any problems with the guests’ hotel room. 1) Performs any combination of following duties for guests of hotel or motel: Greets, registers, and assigns rooms to guests. The national average salary for a Front Desk Clerk is $23,741 in United States. Posts charges to guestrooms, verifies credit cards, balances bank at the end of the shift. 5,951 Hotel Front Desk Clerk jobs hiring near me. Hotel Front Desk Clerk Jobs. CareerBuilder. International Jobs Career Advice Salary Search. Location Cambridge, ON; Salary $ $ 14.75 to $ … Hotel Front Desk [Intro Paragraph] Start your front desk job description with an introduction to your hotel or resort. For more information, see the, Front Desk Clerk Primary Location: Illinois-Schaumburg-Hyatt Regency Schaumburg Work Locations: Hyatt Regency Schaumburg 1800 East Golf Road Schaumburg 60173…, Hotel & Accommodations Guest Services Staff, Homewood Suites by Hilton Mobile - East Bay/Daphne, Staybridge Suites Fairfield Napa Valley Area, Microtel Inn & Suites | Indus Hospitality Group, By creating a job alert, you agree to our, Best Western Hotel Jobs jobs in San Ysidro, CA, questions & answers about Colusa Casino Resort, Marriott Vacations Worldwide jobs in Ocean City, MD, Front Desk Agent salaries in Ocean City, MD, questions & answers about Marriott Vacations Worldwide, Front Desk Agent salaries in Mesquite, NV, questions & answers about Mesquite Gaming, Battle House Hotel & Spa jobs in Mobile, AL, questions & answers about Battle House Hotel & Spa, questions & answers about PCH Hotels & Resorts, Marriott International, Inc jobs in United States, Front Desk Agent salaries in United States, questions & answers about Marriott International, Inc, Hyatt Regency Schaumburg jobs in Schaumburg, IL, Front Desk Agent salaries in Schaumburg, IL, questions & answers about Hyatt Regency Schaumburg, If you have the knack for customer service and work experience in the. Occupational Employment and Wages, May 2019 43-4081 Hotel, Motel, and Resort Desk Clerks. Yes, I know that there are days when we don’t feel like smiling, but an awesome front desk member should be ready to come to work with a smile. Visit PayScale to research hotel, motel, or resort desk clerk hourly pay by city, experience, skill, employer and more. While you're here, why don't you post your job to Indeed! I am a professional with over seven years of customer service experience. Front desk clerks work directly with the public, often in the hospitality industry or in a related field. Created for HRC 160 Rooms Division class, Cypress College Hospitality Restaurant Culinary program.