This hotel front desk job description sample can help you create a posting that will attract the most dependable candidates. Job Responsibilities. The most important position for this focus is the front desk agent. 12) Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.13) Record guest comments or complaints, referring customers to managers as necessary.14) Advise housekeeping staff when rooms have been vacated and are ready for cleaning. Hotel Front Desk Clerk jobs. Competitive salary. One of the responsibilities of a desk clerk is to check people in and out of a hotel. 1) Greet, register, and assign rooms to guests of hotels or motels.2) Verify customers' credit, and establish how the customer will pay for the accommodation. Verified employers. While they are performing these tasks, the desk clerk may answer a stream of questions from the guest that could include inquiries about hotel policies on a variety of matters, such as about swimming pool hours. To do this, the desk agent must maintain a pleasant demeanor and be willing to work with the guest to get the best room possible for their stay. Those who are successful front desk agents are often considered for promotions because the job entails having some management skills. Copyright 2021 Leaf Group Ltd. / Leaf Group Media, All Rights Reserved. Usually the desk clerk does much more than this. Executive housekeeper, Banquet Manager, Front office manager 9) Transmit and receive messages, using telephones or telephone switchboards.10) Contact housekeeping or maintenance staff when guests report problems.11) Make and confirm reservations. How to write a Hotel Front Desk Clerk job description. Those who are successful front desk agents are often considered for promotions because the job entails having some management skills. Posting id: 513798632. Job email alerts. See salaries, compare reviews, easily apply, and get hired. Click here for the - Career Planning Tools Search and apply for the latest Hotel desk clerk jobs. Page 1 of 60 jobs. See How To Write The Perfect Resume. A desk clerk, also referred to as a general office clerk by the Bureau of Labor Statistics, works under the supervision of one or more managers, often with little direct supervision. Upon checkout, the deck agent must be able to explain all charges on a guest’s bill. 6) Issue room keys and escort instructions to bellhops.7) Review accounts and charges with guests during the check out process.8) Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually, or by using computers. You should have a pleasant and professional disposition with guests and other hotel staff. Careers / Hotel, Motel, and Resort Desk Clerks Summary Description Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. The desk agent has a big job even before the guest arrives on the hotel property. In this position, you will take reservations, check guests in and out of rooms, direct calls, and answer all guests’ questions and concerns. Apply online instantly. Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. Front Desk Agent Job Summary. We are looking for a well-groomed, friendly Hotel Front Desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. Become part of our family and see why so many of our associates have made DelMonte Hotel Group their career home. Browse Products Post Jobs Recruiting Solutions Screening HCM … They essentially check guests in and out, make room reservations and track and report room statuses and rates. Sort by: relevance - date. The desk agent has a big job even before the guest arrives on the hotel property. Page 1 of 80 jobs. A Definition of the Job Duties for a Front Desk Clerk. Competitive salary. Full-time, temporary, and part-time jobs. This overall structure and format make it easy for you to customize it with your specific requirements and desired skills for your open position. Desk Clerk Job Description. International Jobs Career Advice Salary Search. Outlook. As a Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible. Salary estimates based on salary survey data collected directly from employers and anonymous employees in Trinidad & Tobago Pay & Experience Required. These accounting duties are vital to the continued success of the hotel. - Personality Type, Job Description - Part 1 - Duties and Tasks, © Copyright 1997-2020, CAREERPLANNER.COM ® Inc. 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Hotel, Motel and Resort Desk Clerks. The desk agent needs to be in constant communication with the housekeeping and maintenance departments to have an up-to-date list of clean and working rooms. Find out what work is like for a hotel front desk clerk in Canada. Competitive salary. Discover What Is Most Important To You Some of the jobs titles that a front desk clerk could grow into are hotel manager and general manager. 3) Keep records of room availability and guests' accounts, manually or using computers. for Your Indeed ranks Job Ads based on a combination of employer bids and relevance, such as your search terms and other activity on Indeed. Search and apply for the latest Hotel desk clerk jobs. 5,951 Hotel Front Desk Clerk jobs hiring near me. Contact us today – we’re waiting to hear from you! The average pay for a hotel clerk … They are responsible for a variety of clerical tasks, some of which can … This hotel front desk job description sample can help you create a posting that will attract the most dependable candidates. If you have strong problem skills and love helping visitors make the most out of their time in your area, you’re the ideal candidate for a position as a hotel, motel, or resort desk clerk. ranks number 1 out of 50 states nationwide for Hotel Desk Clerk salaries. There are approximately 243,210 desk clerks employed at lodging properties, large and small, in the United States. 200 N. LaSalle St. Suite 1100, Chicago, IL 60601. job seekers. They must maintain a list of reservations and often place those reservations in certain rooms to fulfill as many guest requests as possible. A Front Desk Clerk represents the first point of contact with the clients of a business, hotel or doctor’s office. Cultrona is a San Diego native and a graduate of San Diego State University. Desk clerks often work in motels. As each day begins, they must go through their arrival lists to match up as many reservations with the correct room types a… They perform essential front desk administrative duties including answering phone calls, greeting clients, and overseeing the office budget. The front desk agent is tasked with resolving all guest complaints. As a Front Desk Clerk, you will be responsible for performing a variety of guest service activities while providing the highest level of service possible. Job email alerts. Also known as a front desk receptionist. Hotel Front Desk Job Description Template. With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to … With millions of people searching for jobs on Indeed each month, a great job description can help you attract the most qualified candidates to … However, most hotel night clerks learn their job through short-term on-the-job training. Based on recent job postings on ZipRecruiter, the Hotel Desk Clerk job market in both Chicago, IL and the surrounding area is very active. 3) Keep records of room availability and guests' accounts, manually or using computers.4) Compute bills, collect payments, and make change for guests.5) Perform simple bookkeeping activities, such as balancing cash accounts. The average hotel front desk clerk salary in Trinidad & Tobago is $52,220 or an equivalent hourly rate of $25. Employment of hotel desk clerks is projected to increase 14 percent from 2008 to 2018, according to the U.S. Department of Labor Bureau of Labor Statistics. 1) Use Career Testing to find the perfect career. A large aspect to a front desk agent’s job involves paperwork. Clerks verify reservations, or affirm whether there are available rooms. Contact us today – we’re waiting to hear from you! Part 1 Most of the time, desk agents are empowered to give free meals, move guest rooms or rebate money for a guest stay if it did not live up to expectations. Hotel Job Description sample, Job description sample for all department. They greet, register, and assign rooms to guests of hotels or motels.. A typical day for a Hotel, Motel and Resort Desk Clerk will also include: Issue room keys and escort instructions to bellhops. Hotel Front Desk Job Description Template We are looking for a well-groomed, friendly Hotel Front Desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. We’re looking for a friendly individual who genuinely enjoys being … We are seeking a friendly, service-oriented front desk agent to join our growing staff. An entry level hotel desk clerk (1-3 years of experience) earns an average salary of 7 196 ₾. The front desk agent must facilitate this process, make sure all hotel rules are followed and be able to explain what the process is should there be any questions. Test will show you which careers match your Personality related field all New hotel front desk agent tasked! $ 25, OH and other activity on indeed calls, greeting clients, and establish the! And college information part of the job duties of a deposit for the front! 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